What Counts as a Plumbing Emergency?
Any situation where waiting causes property damage, a health hazard, or complete loss of water. We respond to all of these 24/7 — including holidays.
- Burst or frozen pipes
- Basement flooding or sewage backup
- Complete loss of water supply
- Overflowing toilet that won't stop
- Water heater leaking or failed
- Hidden slab or wall leaks
📞 A live dispatcher answers every call — no voicemail, no bots. Call (416) 880-1374 now.
Our Emergency Response Process
When you call our emergency line: (1) A live dispatcher answers immediately. (2) We dispatch within 5 minutes. (3) A licensed plumber arrives within 45 minutes. (4) We diagnose and give you a flat-rate quote. (5) We fix it — we carry parts for the most common emergencies on every truck.
No Overtime Surcharges — Ever
Unlike many plumbing companies that charge double or triple after hours, Dr. Plumbing charges the same flat rates around the clock. The price we quote at 3am on Christmas is the same as a Tuesday afternoon.
Frequently Asked Questions
We aim for a 45-minute response time across all GTA. In most cases we dispatch within 5 minutes of your call.
No. Dr. Plumbing charges the same flat rates 24/7, including weekends and holidays. No overtime surcharges ever.
For a burst pipe: shut off your main water valve immediately (usually in the basement). For sewage backup: avoid using all toilets and drains. For a gas concern: evacuate and call the gas company.
Yes, we handle emergency plumbing for residential homes, condos, and commercial properties across the GTA.